Frequently Asked Questions

Can you guarantee confidentiality?

Yes, our proven system of secure bags, lockable bins and confidential cabinets ensure that once collected your confidential waste will be destroyed quickly and efficiently. This is backed by a certificate ensuring you have evidence of destruction and complying with the Data Protection Act.

How are the documents destroyed?

The confidential material is brought to our alarmed premises, where it is fed directly into our cross-cut shredders, exceeding industry standards and ensuring your information is completely secure.

What happens to the paper once destroyed?

Once your documents have been cross-cut, the paper is bagged and sent for re-cycling, ensuring the environmental impact of your confidential waste is reduced.

Can Matthews provide the service to several different locations?

Yes, we supply services to businesses across South Wales, if you require multiple collections in different locations, please contact us so that we can tailor our service to meet your requirements.

What needs to be removed?

Documents can stay in files/folders, no staples, paper clips need be removed.

Is there a minimum quantity?

Our minimum quantity is just one bag; there is no maximum quantity.

I am not a business; will you shred my confidential documents?

Yes, we shred residential or home office documents. Click here to find out more information.

How can we help you?

Call in and visit us or submit a business inquiry online.

We have used Matthews Commercial Services Ltd for many years and have found them to be excellent in the service they provide. We are always looking to support local companies and find Matthews is a conscientious, legislatively compliant, trustworthy and environmentally friendly company with competitive terms.

Medico Legal Company
Operations Manager

We contacted Matthews Shredding about three years ago, we needed to dispose of a backlog in confidential waste which had accumulated as a result of persistent failing manual shredders over a period of time. Shredding in house was costing us staff hours and money replacing equipment. Matthews had numerous options of bins and storage available and we chose what suited our office space. We have not looked back. I recommend Matthews Shredding as their service is excellent, they are usually with us for collection within 24 hours and are great value for money.

Medical Practice
Manager

Matthews Confidential Shredding offer a great, non-disruptive collection service where they are in and out the office with us hardly noticing.

Accountants
Practice Manager

This office has been using Matthews Confidential Shredding since May 2015 for all our commercial shredding and I would be very happy to recommend their services. The bulk of our shredding involves data of a very sensitive and personal nature and we feel very confident that Matthews securely handles all our documents and supplies us with the necessary documents to ensure we comply with all legislation.

Member of Parliament
Office Manager
We are the preferred supplier to