Frequently Asked Questions
Can you guarantee confidentiality?
Yes, our proven system of secure bags, lockable bins and confidential cabinets ensure that once collected your confidential waste will be destroyed quickly and efficiently. This is backed by a certificate ensuring you have evidence of destruction and complying with the Data Protection Act.
How are the documents destroyed?
The confidential material is brought to our alarmed premises, where it is fed directly into our cross-cut shredders, exceeding industry standards and ensuring your information is completely secure.
What happens to the paper once destroyed?
Once your documents have been cross-cut, the paper is bagged and sent for re-cycling, ensuring the environmental impact of your confidential waste is reduced.
Can Matthews provide the service to several different locations?
Yes, we supply services to businesses across South Wales, if you require multiple collections in different locations, please contact us so that we can tailor our service to meet your requirements.
What needs to be removed?
Documents can stay in files/folders, no staples, paper clips need be removed.
Is there a minimum quantity?
Our minimum quantity is just one bag; there is no maximum quantity.
I am not a business; will you shred my confidential documents?
Yes, we shred residential or home office documents. Click here to find out more information.